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Ticketing Information

The wait is over! 
Get your tickets to the Western Canada Summer Games 2015 Wood Buffalo!

Tickets are available right here online or by phone at 1-888-281-6477 or by visiting the MacDonald Island Park Box Office and other Regional Recreation Corporation locations. 

More information and helpful frequently asked questions and answers can be found below. 

Please follow us on social media and check our website for more information about release dates for tickets, parking information and to get involved with the Games!

QUESTIONS & ANSWERS

Q: How can I buy tickets for the Western Canada Summer Games 2015 Wood Buffalo?
A: On-Line at www.macdonaldisland.ca or www.2015woodbuffalo.com 
Follow the Buy Tickets button from each event to place your order. American Express, MasterCard and VISA accepted as payment for online purchases. 
Charge by Phone (toll-free 1-888-281-6477) 
Available Monday to Friday, 11:00 a.m. to 5:00 p.m. however hours do vary according to 'on-sale' and event days. Tickets may be purchased by American Express, MasterCard or VISA. 
Visit the MacDonald Island Park Box Office and other Regional Recreation Corporation locations 
Regular box office hours are Monday to Friday, 5am – 11pm, weekends and stat holidays 7am-10pm.
Q: What is included in my tickets?
A: 2 Phase Super Pass: entrance to all sporting events, except gold medal rounds of basketball, beach volleyball, indoor volleyball, and baseball. General seating only. 
Phase 1 and Phase 2 Pass: entrance to all sporting events except gold medal rounds of basketball, beach volleyball, indoor volleyball, and baseball. General seating only. Phase 1 is from August 7-11. Phase 2 is August 12-16. 
Opening Ceremonies: entrance to and seating in the seat assigned to the ticket you hold at the Opening Ceremonies held August 7, 2015. 
Closing Ceremonies: entrance to and seating in the seat assigned to the ticket you hold at the Closing Ceremonies held August 16, 2015. 
Single Day Event Passes: entrance into a specific sport for that specific day with general seating.
Q: Are there any discounts for children, toddlers, seniors, military?
A: Children 4-12, seniors over 65 and military personnel receive a 20% discount on all tickets. For seniors and military personnel, please be prepared to show valid identification. Anyone under the age of four will need to be on the lap of a parent or guardian.
Q: What is included in my 2 Phase Super Pass or Phase 1 and Phase 2 passes?
2 Phase Superpass: entrance to all sporting events except gold medal rounds of basketball, beach volleyball, indoor volleyball, and baseball. General seating only.
Phase 1 and Phase 2 Pass: entrance to all sporting events except gold medal rounds of basketball, beach volleyball, indoor volleyball, and baseball. General seating only.
Q: Where can I pick my tickets up during the Games?
Venue based Ticket Kiosk Locations All Ticket Kiosks will sell passes and tickets for the current events for purchase, if available except the airport kiosk will only exchange voucher for pass bracelets. Ticket Kiosk locations will be as follows: YMM International Airport (Voucher exchange only. No sales.) Suncor Community Leisure Centre Syne Park Syncrude Sport and Wellness Centre Timberlea Community Park (Phase 1 only) Syncrude Athletic Park (Phase 2 only) And all Regional Recreation Box Offices
Q: Can I purchase single event passes?
Yes! Single event passes are available and will grant you access to a single sport for the entire day you have purchased.
Q: Can I purchase daily passes?
No we do not have day passes.
Q: If I purchase a 2 week pass or phase 1/2 pass, where do I get my wristbands from?
Ticket Kiosk locations will be as follows: YMM International Airport (voucher exchange only no sales) Suncor Community Leisure Centre Syne Park Syncrude Sport and Wellness Centre Timberlea Community Park (Phase 1 only) Syncrude Athletic Park (Phase 2 only) And all RRC Box Offices
Q: Is there stroller parking?
Yes, there will be stroller parking available at all venues, except Opening and Closing ceremonies.
Q: When do gold medal games tickets go on sale?
Medal round tickets will be released in three phases: April 29, 2015, July 8, 2015, and the final release will be four hours prior to each gold medal match.
Q: What events have special gold medal games tickets?
Basketball Beach Volleyball Indoor Volleyball Baseball
Q: What hours of operations will the ticketing kiosks be open?
8 a.m. until 8 p.m. during August 7-16, unless otherwise posted.
Q: Why are you releasing tickets in phases over time?
This phased-in approach allows for the increase or decrease of passes depending on sales. This phased in approach also is required to ensure athletes and their families who do not secure a spot on their team until later in the season, still have the ability to purchase tickets.
Q: Is there parking available at every venue?
More parking details will become available closer to the Games. Please check www.2015woodbuffalo.com in the coming months for full parking information.

Please follow us on social media and check our website for more information about release dates for tickets, parking information and to get involved with the Games! 
www.2015woodbuffalo.com