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Volunteer: FAQ

SHELL VOLUNTEER ON! FAQS

Q: Who do I contact for more information about volunteering?
Michelle Farrow, Volunteer Workforce Coordinator  P: 780-788-1122 E: [email protected]
Q: What is 2015 Wood Buffalo looking for in a volunteer?
Are you friendly, approachable and reliable, and do you genuinely enjoy working with others? Are you passionate and excited about the Games? If you answered yes, then we have an experience for you!
Q: How can I volunteer for 2015 Western Canada Summer Games?
Recruitment for our Games-time volunteer program is ongoing. Please fill out an online registration, or come in to the Games office at 9717 Franklin Avenue and fill out an application in person.
Q: What types of Games-time volunteer roles are there?
To deliver an event the size and scope of the 2015 Western Canada Summer Games, we are assembling a team of 3,000 volunteers. Some positions require specialized skills and work experience, while others simply require a desire to roll up your sleeves and pitch in. 

Some volunteers will have the opportunity to interact with athletes and spectators in our venues and ceremonies, while others will work behind the scenes in transportation, medical services, merchandising, information technology, press operations, communications, and workforce services. Please indicate your special interests on your registration.
Q: What is my time commitment for volunteering?
In many cases, 2015 WCSG volunteers will contribute 3 five-hour shifts (or 15 hours) over 10 Games-time operating days between August 6 and 16, 2015.
Q: What can I expect as a volunteer?
Volunteering at the 2015 WCSG will be an incredibly rewarding experience that you’ll look back on with pride. This will be your chance to showcase the Wood Buffalo region, develop meaningful friendships with fellow volunteers, gain valuable skills and experience, and engage and inspire your community. 
Games-time volunteers will be provided with: 
- A comprehensive training program. 
- An opportunity for a volunteer certificate. 
- An official Shell Games Volunteer uniform. 
- Refreshments and meals based on shift duration. 
- Games-time access to public transit with accreditation. 
- Invitations to special volunteer recognition events and entries in Volunteer-exclusive contests.
Q: Do I need previous volunteer experience?
First time volunteering? No problem!  Whether or not you have previous volunteer experience, you should still feel confident about applying to be a 2015 WCSG volunteer. Our aim is to leave a lasting legacy of skilled and trained volunteers across the Wood Buffalo region. If you’re inspired to contribute to the overall success of the Games, we encourage you to apply now.
Q: Why do I have to register? Why can’t I just show up?
While you can just show up and be assigned as a drop-in volunteer, you may not get a job of your choice. Registering ahead of time will help us match your skills and interests with an available job.
Q: Why is the registration form so long?
The more we know about you the better the chance of assigning you to a job that matches your skills and interests. As well there is certain information we need to know about you like address, residency in Canada, and acceptance of the Volunteer Code of Conduct and Waiver.
Q: Why do I need to provide a passport photo?
Actually, what we’re asking for is a passport “style” photo. Meaning the photo should be like a passport photo – head up, facing forward, and head and shoulders but it’s okay to smile. ☺ The photo will be used on the ID badge that will be created as part of your accreditation.
Q: What’s the minimum age to volunteer?
- 12 accompanied by an approved chaperone. Approval of a parent or legal guardian is required.  You must be in the presence of the approved chaperone during your entire volunteer shift. 

- 12 as a member of a recognized club, group, or team etc. The name of an adult supervisor associated with the organization is required.  You must be in the presence of the club or group and adult supervisor during your entire volunteer shift. 

- 16 and 17 with approval of parent or legal guardian. No chaperone or adult supervisor is required.
Q: Do I have to wear anything special?
All accredited (ID badge) Games-time volunteers will receive a uniform (t-shirt and hat). We ask that all volunteers wear black shorts, pants, or skirts. We expect to maintain an atmosphere of professionalism as volunteers interact with the public, athletes, coaches and special VIP guests. Skirts and shorts should not be higher than mid-thigh, and no sheer leggings.
Q: I recently did a criminal record check for another organization. Do I have to do another one for the Games?
Yes. A Criminal Record Check is required specifically for the 2015 WB Western Canada Summer Games. These are provided free of charge by the Wood Buffalo RCMP.
Q: Will I be fed?
If your shift is longer than six hours you will be provided with a voucher for a box lunch.  Otherwise there will be light refreshments available at all venues and available to you during breaks.